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EmiriStore Policies

Terms & Conditions

Last updated: August 16, 2026

Welcome to EmiriStore. These Terms & Conditions explain the rules that apply when you access our website, create an account, browse our products, place an order, or use any services provided through EmiriStore.

By accessing or using EmiriStore, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. About EmiriStore

EmiriStore is an online shopping platform offering fashion, accessories, jewelry, bags, clothing, footwear and other products made available through our website.

Throughout these Terms, the words “EmiriStore”, “we”, “our” and “us” refer to EmiriStore. The words “you”, “customer” and “user” refer to any person who accesses or uses our website.

2. Acceptance of These Terms

By visiting our website, creating an account, submitting information or purchasing a product from EmiriStore, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

These Terms apply to all visitors, customers and users of the EmiriStore website.

3. Eligibility

You must be legally capable of entering into a purchase agreement under the laws applicable to you.

If you are under the legal age required to make online purchases in your jurisdiction, you should use EmiriStore only with the involvement and authorization of a parent or legal guardian.

4. Products & Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, features and other information as accurately as possible.

However, product colors and appearance may vary slightly depending on your screen, device settings, lighting, photography or product manufacturing variations.

Product availability is not guaranteed and may change without notice.

We reserve the right to update, modify, discontinue or limit the availability of any product at any time.

5. Prices

Product prices displayed on EmiriStore are the prices applicable at the time they are shown on the website, unless otherwise stated.

Prices may change from time to time without prior notice. A price change will not normally affect an order that has already been accepted and confirmed, except where permitted or required by applicable law.

Shipping costs, taxes, duties or other charges may apply depending on the order and delivery destination.

6. Orders

When you place an order through EmiriStore, you are making an offer to purchase the selected products.

Receiving an automated order confirmation does not necessarily mean that an order has been finally accepted. We may review an order before processing or dispatching it.

We may refuse or cancel an order where reasonably necessary, including:

  • A product is unavailable or out of stock
  • Incorrect product or pricing information is displayed
  • Payment authorization cannot be completed
  • We identify suspected fraudulent activity
  • Incorrect or incomplete customer information is provided
  • Delivery cannot reasonably be completed
  • The order violates these Terms & Conditions

If payment has already been collected for an order that we cancel, an appropriate refund will be arranged according to the applicable payment method and circumstances.

7. Payment

Customers must provide accurate and valid payment information when completing a purchase.

Payments may be processed by third-party payment service providers. Your payment may therefore also be subject to the terms and privacy practices of the relevant payment provider.

You confirm that you are authorized to use the payment method submitted for your purchase.

8. Shipping & Delivery

We aim to process and dispatch orders within the estimated timeframes provided on EmiriStore.

Delivery estimates are provided for convenience and may be affected by circumstances outside our reasonable control, including:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Customs processing
  • Incorrect delivery information
  • High order volumes
  • Transportation disruptions

Customers are responsible for providing a complete and accurate delivery address and contact information.

9. Returns, Refunds & Exchanges

Returns, refunds and exchanges are handled according to the applicable EmiriStore Returns & Refund Policy.

Customers should review the return requirements before sending an item back to us.

Returned products may need to be unused, unworn, undamaged and returned with original packaging, labels and accessories, subject to the specific return conditions and applicable consumer rights.

Certain products may be excluded from return or exchange where permitted by applicable law, including products affected by hygiene, personalization or similar considerations.

10. Order Cancellation

If you wish to cancel an order, please contact EmiriStore as soon as possible.

We cannot guarantee that an order can be cancelled once processing, packing or shipment has begun.

Where cancellation is no longer possible, you may need to follow the applicable return procedure after receiving the order.

11. Customer Accounts

You may be able to create a customer account on EmiriStore to manage orders and improve your shopping experience.

You are responsible for maintaining the confidentiality of your login credentials and for activities performed through your account.

Please contact us promptly if you believe your account has been accessed without authorization.

12. Accurate Information

You agree to provide accurate, complete and current information when placing an order, creating an account or communicating with EmiriStore.

This includes your name, email address, phone number, billing information and shipping address.

EmiriStore is not responsible for delivery problems or other issues caused by incorrect or incomplete information supplied by the customer.

13. Promotions & Discount Codes

From time to time, EmiriStore may offer promotional codes, sales, discounts or special offers.

Unless otherwise stated:

  • Promotions are available for a limited period
  • Discount codes may have eligibility requirements
  • Only one promotional code may apply to an order
  • Some products may be excluded from promotions
  • Promotional offers may not be exchanged for cash

Additional conditions displayed with a specific promotion will form part of that offer.

14. Prohibited Use

You agree not to misuse EmiriStore or use our website for unlawful or unauthorized purposes.

You must not:

  • Attempt to gain unauthorized access to our systems
  • Introduce viruses, malicious code or harmful software
  • Interfere with website security or functionality
  • Use automated systems to abuse or overload our website
  • Submit false or fraudulent orders
  • Use another person's identity or payment information without authorization
  • Copy or commercially exploit website content without permission
  • Use EmiriStore in violation of applicable law

15. Intellectual Property

The EmiriStore website and its original content, branding, graphics, logos, designs, text, layouts and other materials may be protected by copyright, trademark and other intellectual property rights.

You may use our website for personal shopping purposes, but you may not reproduce, distribute, modify, republish or commercially exploit protected EmiriStore content without authorization.

16. Reviews & User Content

Customers may be able to submit product reviews, comments, feedback or other content.

Any content you submit must be truthful, lawful and respectful and must not violate the rights of another person.

We may remove content that is fraudulent, abusive, offensive, misleading, unlawful, spam-related or otherwise inappropriate.

17. Third-Party Services & Links

EmiriStore may contain links to third-party websites, payment processors, delivery services, social networks or other external platforms.

These third-party services operate independently and may have their own terms, policies and privacy practices.

We are not responsible for the content or practices of third-party websites that are outside our control.

18. Website Availability

We aim to keep EmiriStore available and functioning properly, but we do not guarantee uninterrupted or error-free access at all times.

Website access may occasionally be suspended or limited for maintenance, security updates, technical issues or circumstances outside our reasonable control.

19. Limitation of Liability

To the extent permitted by applicable law, EmiriStore will not be responsible for indirect, incidental or consequential losses arising from use of the website or circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or restrict any rights or remedies that cannot legally be excluded under applicable consumer protection law.

20. Privacy

Your privacy is important to EmiriStore. Personal information collected through our website is handled in accordance with our Privacy Policy.

We encourage you to review our Privacy Policy to understand how information may be collected, used, stored and shared.

21. Changes to These Terms

EmiriStore may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices or applicable requirements.

When changes are made, the revised Terms will be published on this page with an updated revision date.

Continued use of EmiriStore after updated Terms become effective may constitute acceptance of the revised Terms to the extent permitted by applicable law.

22. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

23. Contact EmiriStore

If you have questions about these Terms & Conditions, an order, a product or your use of EmiriStore, please contact our customer support team using the contact information available on our website.

Need Assistance?

Our EmiriStore customer support team is available to assist with questions regarding orders, products, returns and these Terms & Conditions.